How the platform works and how we protect your payments
WH Pass is a payment management platform for AWBs (Air Waybills) at warehouses. It allows importers to check their import charges, pay online and get the receipt needed to pick up goods at the warehouse. Warehouse operators manage AWBs, deposits and settings from the internal panel.
Credit and debit card payments are managed entirely by Stripe, one of the most widely used and audited online payment platforms in the world. When you enter your card details, that information travels directly to Stripe's servers through an embedded and encrypted form — it never passes through the platform's servers.
The platform does not store card numbers, expiry dates or security codes. We only store the transaction identifiers that Stripe returns to us once the payment has been successfully processed.
The integration with Stripe uses Stripe Elements — an embedded form running in an isolated iframe under Stripe's domain. This means card data never touches the platform's infrastructure, placing us at SAQ A level of the PCI DSS standard, the lowest complexity and most simplified audit level for merchants.
Stripe is certified as a PCI DSS Level 1 Service Provider, the highest level possible, and processes billions of dollars in annual transactions for companies worldwide.
The platform stores only:
We never store: card numbers, CVV, expiry date, cardholder name or any other sensitive payment data.
For questions about payments, charges or your account, write to us at whpass@whpass.net. For formal complaints, our jurisdiction reference is Miami, Florida, USA.